What's up with the mower lingering in some areas?
RoboUP - 2025/04/30
Here are the possible reasons:
1. There are many obstacles or living objects nearby, or dirt remains inside the front lens cover of the camera, causing the mower to constantly avoid obstacles. Please remove the obstacles or clean the camera to prevent the mower from staying in obstacle avoidance mode.
2. There's a narrow path around here, and the mower has been trying to get through:
- If the width of the narrow road is greater than 80cm, please wait until the mower can eventually pass.
- If the width of the narrow path is less than 80cm, the mower will cover the area when it is edge mowing.
If the issue still persists, please restart the mower. If it still fails, please contact us at service@iroboup.com and provide the following information:
- Model, SN, MAC, and purchase channel of your mower
- Video of the mower's malfunction
Why is the mower not executing the scheduled task? What should I do if the APP prompts that the time zone has changed?