What should I do if the APP prompts that the time zone has changed?
RoboUP - 2025/04/29
Here are the troubleshooting steps:
1. Ensure that the phone and mower are in the same location, confirm that there is a Bluetooth connection between the mower and the phone, and check if the time zones are consistent.
2. If you are using an iPhone, go to Settings > General > Date & Time and verify if the "Set Automatically" option is enabled.
3. If the above steps do not resolve the issue, check if the app version is 2.2.5 or higher. If the version is lower, please update the app; if the app version is correct, it is recommended to unbind the device and then re-add it.
If the issue still persists, please contact us at service@iroboup.com and provide the following information:
- Model, SN, MAC, and purchase channel of your mower
- Time on the mower screen and time on your phone
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