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What should I do if the mower displays "RTK signal is continuously lost"?

RoboUP - 2025/05/25

The mower may display: RTK signal is continuously lost; the mower has stopped. Please move the mower to an open area.

 

The reason is that the mower has traveled the maximum distance after losing the RTK signal.

 

- Please check if the RTK Base Station is powered on.  

- Please move the mower to an unobstructed area and restart it.

 

If the issue still persists, please contact us at service@iroboup.com and provide the following information:

 

- Model, SN, MAC, and purchase channel of your mower

- Location of the mower error

- Location of the charging station and RTK base station

What should I do if the mower displays "Upgrade error"? What should I do if the mower displays "RTK Base Station is unable to receive data"?