What should I do if the mower displays "Mower is trapped"?
RoboUP - 2025/04/28
The mower is stuck and unable to continue its work:
- If the mower is surrounded by obstacles, trapped by No-Go Zones/virtual boundaries, or the passage is blocked, please clear the obstacles.
- If the mower is stuck in a pit or the wheels are slipping, and it cannot free itself after repeated attempts, please adjust the pit and move the mower to a new location to restart.
If the issue still persists, please contact us at service@iroboup.com and provide the following information:
- Model, SN, MAC, and purchase channel of your mower
- Video of the mower's malfunction
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