What's wrong with the mower not being able to avoid the creatures properly?
RoboUP - 2025/05/23
Here are the possible reasons:
1.The front lens of the camera is blocked, or lens cover is dirty：Please check whether there are obstacles or dirt in the front of the camera. If yes, please remove objects and wipe the lens cover with a clean tissue or cloth.
2.The living object is too short, too small, or within the camera's blind spot：Please ensure there are no small living objects on the lawn while the mower is operating.
If the issue still persists, please restart the mower. If it still fails, please contact us at service@iroboup.com and provide the following information:
- Model, SN, MAC and purchase channel of your mower
- Video of the mower not avoiding obstacles and images of the obstacle
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What should I do if the mower gets stuck? What should I do if the mower keeps going back to the Charging Station after I click mow?
