What to do if the mower won't turn on?
RoboUP - 2025/05/25
The battery is out of power：Please put the mower in the Charging Station with the power supply connected, wait for the mower to charge, then try to turn it on.
The ambient temperature is too high or too low, and the battery cannot work：Please move the mower to a place with a suitable temperature of 5℃-35℃ to cool down or warm up until it automatically exits the protection mode and try again.
If the issue still persists, please contact us at service@iroboup.com and provide the following information:
- Model, SN, MAC and purchase channel of your mower
- Video of the mower not turning on.
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Is it necessary to place the mower indoors in winter? What should I do if the mower gets stuck?
