What is the most frequently asked Q&A about APP account?

RoboUP - 2024/01/05

Q1 Does login not support special symbols?

No, currently passwords only support entering letters or numbers.

Q2 When registering an APP account, can I not select my own region?

It is recommended to select the region you are in, otherwise the mower may not be able to connect to Wi-Fi due to issues with the bound server.

Q3 If I want to unbind my account, can I do it under Bluetooth connection?

No, unbinding the account requires a Wi-Fi connection to operate.

Q4 Can one mower be bound to multiple accounts?

No for now, currently only one mower is supported to be bound to one account. But one account can be bound to multiple mowers.

Note: The functions of primary and secondary accounts will be evaluated and supported based on market demand feedback.

Q5 Can one account be bound to multiple mowers?

Yes, it supports to bind multiple mowers.

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