What to do if the mower does not respond to App commands?
RoboUP - 2025/05/16
The reasons why the mower does not respond to the App command may be as follows:
1. Weak Bluetooth signal: Please keep the distance between your smart phone App and the mower to be 2-3 meters.
2. Weak Wi-Fi signal: Please make sure your mower is connected to Wi-Fi.
3. Daily data limit reached under Wi-Fi-only connection: You can connect via Bluetooth to perform operations.
If the issue still persists, please restart the mower.
If it still fails, please contact us at service@iroboup.com and provide the following information:
- Model, SN, MAC and purchase channel of your mower
- APP screen recording of the mower not responding to the App command
0
Does the mower need to be connected to WIFI? When should I try to connect to Wi-Fi? What to do if I cannot bind the mower to the App or cannot connect to wifi?
