Why the mower goes out of the boundary?

RoboUP - 2025/05/21

1. The mower has gone out of boundary due to wheel slippage:

· Please check if the out-of-boundary area has a slope. If the edge terrain slope exceeds 15%, please modify the boundary at least 30cm away from the slope edge, or mark the area as a dangerous boundary. 

· Please check if the wheels are clogged with dirt or grass clippings, causing insufficient traction and slippage.

2. The mower has gone out of boundary due to obstacle avoidance or escaping a stuck situation:

· Please check if there are multiple obstacles or No-Zones, and clear the obstacles.

3. The map boundary is a cliff or step, making it easy for the mower to go out of boundary and unable to return when turning at the edge:

· Please set dangerous boundaries at the cliff or step boundaries.

4. An unstable RTK signal is causing inaccurate positioning of the mower:

· Please check if the RTK signal of the RTK station and the mower is strong and stable, and move the mower back to the Charging Station and restart it.

If the issue still persists, please contact us at service@iroboup.com and provide the following information:

- Model, SN, MAC, and purchase channel of your mower

- Location of the mower error

- Location of the charging station and RTK base station

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